Recommended Technology Platform

At JP Technical, we work hard to build what we call our “Recommended Technology Platform”. We know that using products across this platform will give you a great platform to operate your business from (we know this because we “Eat our own dog food” and use ALL of the services below to run our own company).

Our engineers are trained in and keep up to date with technology across this core set of products to make sure that we can quickly, efficiently and expertly assist you with working with those products.

We also maintain a strong network of contract engineers that we can call on for specific expertise in high level or advanced customization of these core services.

Networking & Power Management

  • Ubiquiti/UniFi
  • Netgate/pfSense
  • APC Uninterruptible Power Systems
  • CyberPower Uninterruptible Power Systems

Security

  • Cybereason NGen AV & Threat Hunting
  • Huntress Threat Hunting
  • DNSFilter Protection
  • Webroot NextGen AV

Business Continuity & Disaster Recovery

  • MSP360 Cloud Backups
  • Axcient BDR/Cloud
  • DropSuite
  • Datto SaaS Backup (Backupify)

Remote Access & Support

  • Splashtop
  • Screenconnect
  • Todyl (zerotrust)

Servers, Desktops & Laptops

  • Carbon Systems Servers
  • Carbon Systems Desktops & Laptops
  • Dell Servers
  • Dell Desktops & Laptops
  • Lenovo Servers
  • Lenovo Desktops & Laptops

Printers & All-In-Ones

  • Brother
  • Xerox
  • HP
  • Canon Printers

SaaS Platforms

  • Google Workspace
  • Microsoft Office365
  • Microsoft Azure
  • Microsoft Server Platforms (latest release including Exchange and SQL)
  • AWS (Amazon Web Services)

Virtualization Platforms

  • Microsoft HyperV
  • VMWare ESXi
  • XCP-NG & Citrix XenServer

Third Party Vendors

While we are pretty proficient with our troubleshooting skills, and are able to solve a variety of different technical problems, 3rd party products outside our Recommended Platform may take us a little extra time to become familiar with managing and supporting these unfamiliar products.

If the issues can and should be supported by the 3rd party vendor, then we may help you communicate with the vendor directly to get the problem solved, this is often the quickest and best solution for you.

Approved Software list

Productivity

  • Google Drive
  • Microsoft Office Suite (Office 365 | 2016 | 2019)
  • Microsoft Teams, Zoom
  • Foxit Reader
  • Adobe Reader
  • CutePDF
  • 7 Zip
  • VLC

Web Browsers

  • Google Chrome
  • Firefox

Finance

  • Xero
  • QuickBooks