Here’s a quick video on how to reset your password with JumpCloud.

1. First go to console.jumpcloud.com and then log in as the newly created user.
2. Now that we’ve logged in, we’ll go to the security menu on the left.
3. Now click the Reset password link.
4. Then, click the button I don’t see the app.
5. Type in the current password.
6. Type in the new password.
7. And then click the update password button.

That will reset the user’s password.