From time to time we have to update our remote support tool (jpremote). Check back here for updates. You can download the alternate remote support tool (jpremote2) here:

So, how does the free alternative OpenOffice.org compare to Microsoft Word 2007? Read on to find out!

BBBSRemote - the new JP Technical remote support tool specifically for our Big Brothers Big Sisters clients.

Download the new tool here: jpremote.exe

Update* Microsoft has released an update to plug a major hole, however, it breaks certain programs. Read on for more...

Finally, an article written for ME! If any of you had the opportunity to visit my office and it was actually clean, then consider it a rare privelege. A privilege so rare that I  rarely see it. I guess there is hope for those of us (and you know who you are) who have papers stacked on top of boxes and rarely see the surface our desk is comprised of.

Daylight Savings Time Patch for Windows 2000 doesn't seem to be working so well.

Daylight Savings Time Patch for Windows NT/2000/XP/2003
*Update* Link to a tool for modifying timezones for outlook added.

Microsoft OneCare has a nasty habit of deleting users email. Read more to find out why and what you can do to protect yourself.

It has been a couple years and I have finally gotten tired of our website layout.